Healthcare choices in Cardiff

NHS Direct Wales

NHS Direct Wales is a health advice and information service available 24 hours a day, every day.


You DO NOT always need to see a GP. If your problem is minor you can visit your local Pharmacy for help and advice as many ailments can be managed easily with remedies available over the counter at the pharmacy. For certain common ailments the pharmacist can also issue you with a prescription as part of the new free Common Ailment Service .


Pharmacists now offer the Free Common Ailment Service and can sometimes arrange for a prescription for you without seeing a Dr. Please check with your local pharmacy whether they offer this service.

Some pharmacies offer Free emergency contraception within 72 hours.

Pharmacists can advise on medicines available over the counter to treat a wide range of common ailments.

Contraceptive & Sexual Health Services

See the sexual health pages, and/or phone NHS Direct on 0845 46 47 for details of your nearest clinic. This includes advice about how to obtain emergency contraception.

USW Health Service

Our service at the Atrium.

Your GP Surgery

Contact the USW Health Centre page for more information. for advice on how you can register with a local GP practice in your area. Alternatively use the postcode search to find your nearest GP surgery

GP out-of-hours service

If you need urgent medical care which cannot wait until your GP surgery is next open, phone your GP practice and you will be given a number to call.

Dental Emergency

Contact your normal dental practice first as most dentists offer emergency appointments on the day. If you are not registered locally with a dentist, phone the dental helpline on 02920 190 175 Mon – Fri 9am – 17.00 or evenings, weekends and Bank Holidays on 0290 444 500
Alternatively, you can phone NHS Direct Wales on 0845 46 47 for advice

Accident on campus

Consult a University first aider for treatment and/or advice. For any medical emergency on campus dial 33333 (internal) or 01443 4 33333 (from a mobile) and ask for a First aider

A&E (Accident & Emergency) – 24 hours

University Hospital of Wales Heath Park Cardiff: 02920 747747

Attend an A&E Unit if you have an acute illness, chest pain or breathing problems or a painful injury less than 2 days old.


Dial 999 and ask for an ambulance for serious accident or life threatening illness only. Examples include severe chest pain, severe breathing problems, severe bleeding or unconsciousness.